Conversational computing has its roots in 1966, reports MARKET RESEARCH JOURNALISM in a brief recounting of chatbot history. The first known chatbot was called ELIZA.
- ELIZA worked by detecting words in a user’s question and matching them to a collection of pre-programmed responses.
- The illusion of understanding was entirely mechanized in advance.
- The name ‘Eliza’ was inspired by the play, Pygmalion, which had a character whose speech kept improving over time
- Other forerunning chatbots include PARRY, RACTER, and JABBERWACKY.
‘ if a human says that ‘My mom cooks great food’, ELIZA would get the word ‘mother’, and react by asking an open-ended question, ‘Tell me more about your family’.
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