Social Media’s Plan to Fight Online Trolls Gets a Reality Check: Eye on A.I. | FORBES

Using AI for content moderation still faces significant hurdles, says a UK consultancy in a report by FORBES. Cambridge Consultants says AI is better for supporting moderation rather than as a replacement. Their competence assessment was part of a report to Ofcom, the British regulatory agency for the communications sector.

‘current natural language processing technology, a type of A.I. that helps computers understand language, struggles to understand sarcasm or differentiate between a joke that may be funny to someone but hurtful to another.’

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Social Media’s Plan to Fight Online Trolls Gets a Reality Check: Eye on A.I. FORBES | July 30, 2019 | by Jonathan Vanian

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